# FAQ's

- [Will I get a refund if I need to cancel my lesson?](https://support.totalcoach.com/athletes/welcome-to-totalcoach-athlete/faqs/will-i-get-a-refund-if-i-need-to-cancel-my-lesson.md)
- [What should I do if I cannot sign in due to a password or username error?](https://support.totalcoach.com/athletes/welcome-to-totalcoach-athlete/faqs/what-should-i-do-if-i-cannot-sign-in-due-to-a-password-or-username-error.md): In this article we will help you reset your password in the event you are unable to sign in to TotalCoach Athlete.
- [What should I do if my lesson videos won't play?](https://support.totalcoach.com/athletes/welcome-to-totalcoach-athlete/faqs/what-should-i-do-if-my-lesson-videos-wont-play.md)
- [What should I do if I can't see new content in my recent lesson?](https://support.totalcoach.com/athletes/welcome-to-totalcoach-athlete/faqs/what-should-i-do-if-i-cant-see-new-content-in-my-recent-lesson.md)
- [What should I do if my device won't connect to the internet?](https://support.totalcoach.com/athletes/welcome-to-totalcoach-athlete/faqs/what-should-i-do-if-my-device-wont-connect-to-the-internet.md)
- [Is the TotalCoach Athlete's App on the Apple App Store?](https://support.totalcoach.com/athletes/welcome-to-totalcoach-athlete/faqs/is-the-totalcoach-athletes-app-on-the-apple-app-store.md)
- [Why does TotalCoach Athlete charge a booking fee when paying via the WebApp?](https://support.totalcoach.com/athletes/welcome-to-totalcoach-athlete/faqs/why-does-totalcoach-athlete-charge-a-booking-fee-when-paying-via-the-webapp.md)
- [How to save TotalCoach Athlete to my  home screen](https://support.totalcoach.com/athletes/welcome-to-totalcoach-athlete/faqs/how-to-save-totalcoach-athlete-to-my-home-screen.md)
- [How to bookmark TotalCoach Athlete on a computer](https://support.totalcoach.com/athletes/welcome-to-totalcoach-athlete/faqs/how-to-bookmark-totalcoach-athlete-on-a-computer.md)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.totalcoach.com/athletes/welcome-to-totalcoach-athlete/faqs.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.